EU PRODUCT SAFETY INFORMATION
In compliance with the EU General Product Safety Regulation (GPSR) 2023/988, effective December 13, 2024
Responsible Economic Operator
The following entity is responsible for the products sold on this website to customers within the European Union and European Economic Area:
Business name: Konarian
Store name: The Chart Culture
Website: thechartculture.com
Email: Info[@]thechartculture.com
Address: Takavainiontie 9, 90560 Oulu, Finland
For any product safety enquiries, concerns, or to request documentation, please contact us at the details above. We aim to respond to all safety-related enquiries within 5 business days.
How Our Products Are Made
All products sold through The Chart Culture - with the exception of Funded Plaques - are printed and fulfilled on demand through a certified production partner:
Printful Inc. Registered address: 11025 Westlake Dr, Charlotte, NC 28273, United States EU fulfilment centres operating in UK, Latvia and Spain Website: printful.com
Products fulfilled through Printful are produced to order at the time of purchase. We do not hold stock.
Funded Plaques are custom-made and fulfilled directly by The Chart Culture through our sister operation, Plaque of Legacy.
Product Safety Standards
All products sold through The Chart Culture are consumer goods that comply with applicable EU safety requirements. Compliance information by product category:
Apparel (Hoodies, T-Shirts, Sweatshirts, Long-Sleeves, Caps)
- Produced by Printful certified print partners
- Contains 0% dangerous substances
- Meets flammability requirements under applicable EU standards
- Meets lead, cadmium, bisphenols, and phthalates level requirements
- Intended for adults aged 18 and over
Drinkware (Mugs, Tumblers)
- Produced by Printful certified print partners
- Food-safe materials certified for EU market
- Contains 0% dangerous substances
- Meets applicable EU contact material safety standards
- Intended for adults aged 18 and over
Desk Setup (Mouse Pads, Desk Mats)
- Produced by Printful certified print partners
- Contains 0% dangerous substances
- Non-toxic materials
- Intended for adults aged 18 and over
Accessories (Phone Cases, Stickers)
- Produced by Printful certified print partners
- Contains 0% dangerous substances
- Intended for adults aged 18 and over
Funded Plaques (Custom Acrylic)
- Designed and fulfilled directly by The Chart Culture
- Premium acrylic materials
- Contains 0% dangerous substances
- Custom-made to order
- Intended for adults aged 18 and over
Product Traceability
As a print-on-demand dropshipping store, our products are manufactured and fulfilled by Printful and their certified production partner network. Manufacturing locations vary depending on the product and the fulfilment centre closest to your delivery address. Printful operate under internationally recognised quality and safety standards.
For detailed traceability information on a specific product, contact us with your order number and we will obtain the specific production information from our fulfilment partner on your behalf.
EU Statutory Warranty
In accordance with EU consumer rights legislation, all products sold to EU customers carry a 2-year statutory warranty from the date of delivery.
If your product is defective or not as described, you are entitled to a repair, replacement, or refund. To make a warranty claim, contact us with your order number and a description or photo of the issue.
Reporting a Safety Concern
If you believe a product you have received poses a safety risk, please contact us immediately with:
- Your order number
- A description of the safety concern
- Photos where applicable
We take all product safety concerns seriously and will investigate, liaising directly with our fulfilment partner where necessary, and respond within 5 business days. Where a genuine safety issue is identified, we will take appropriate corrective action and notify the relevant EU authorities.
Additional Information
- All products on this site are intended for adult consumers aged 18 and over unless otherwise stated on the individual product page
- Products are not toys and are not suitable for children under 14
- This page is reviewed and updated whenever new product categories or fulfilment partners are added to the store
Last updated: 2026 | The Chart Culture - thechartculture.com